Returns & Exchanges

At Goddiva US, we want you to feel confident in your purchase, which is why we offer a 14-day window for returns on all eligible items. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a full refund.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all Goddiva tags and security seals remain intact and undamaged.

3

Ship the Parcel

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing